TA Petro COVID-19 Update March 20
Mar 20th, 2020 by loren
Bennett Team,
I hope everyone is continuing to stay safe and healthy.
First off, I wanted to say thank you to the Bennett team, especially your
drivers, for your continued efforts and sacrifices to supply America with
the essentials.
Secondly, I will continue to provide important updates as I am made aware.
If you have any questions please let me know.
(1) TA/Petro Network – Site Operations
All fuel lanes are open, with no fuel rationing.
All TA Truck Service centers are open
RoadSquad 24-Hour Roadside Assistance is available
For all department updates follow our website at this link for
Below is the most recent communication from our CEO, Jon Pertchik (in
red).
The latest press release which can be read by clicking this link
(2) RoadSquad Team
Roadsquad team is operational
Following guidance from CDC to protect the health of the RoadSquad
Employees, RoadSquad will be shifting their team to work remotely.
They are in the process of assigning equipment to the agents and
getting them setup. As you can imagine this is a huge undertaking but
they are working diligently to make this happen.
In this time frame, we are going to reduce our non-emergency requests
to the RoadSquad team and allow them to focus their attention on the
most important thing which is making sure your drivers/units are up
and running.
I have full confidence in the RoadSquad team and their ability manage the
business.
We appreciate your patience and support as we navigate through
unprecedented time.
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To our valued fleet partners:
This is truly an unprecedented time for the nation and I want to let you
know that we at TravelCenters of America are focused on doing all that we
can to ensure the continuity of our business operations for you and your
professional drivers. Our top priorities are the health and well-being of
our employees, our customers and the general public.
Specifically, we are doing the following:
· Working with NATSO as well as our two primary competitors to ensure
our travel centers are considered “Essential Services” under various
state laws, so that they are not closed. Of course we recognize that
your fleet and drivers are moving critical goods to consumers to help
them stay healthy, comfortable and fed, which makes our centers
“essential services”.
· To the fullest extent possible we are keeping quick serve and full
service restaurants open. In cases where we are forced to close
them, we are ensuring take out options remain.
· Showers and bathroom facilities will remain open, subject to state
law limitations.
· Convenience store facilities will remain open, subject to state law
limitations.
· TV lounges and fitness facilities will be closed.
· Truck parking and Reserve It, reserved parking for our loyal fleet
customers, will remain in effect.
· We are maintaining appropriate and enhanced cleaning protocols with
the best-in-class chemicals to ensure the safety of our customers,
drivers and employees.
We feel an important obligation not just to you and your drivers, but to
this Country to help make sure we continue to play a role in ensuring
essentials make it to our fellow citizens. We feel proud, patriotic and
humble.
In this fast-evolving situation, we have a highly-trained emergency
response team closely monitoring updates by the minute and we will continue
to operate under guidance from the Centers for Disease Control and the
World Health Organization.
We’ve created a webpage for our customers to get daily status updates on
our operations. Please visit
https://www.ta-petro.com/newsroom/covid-19-response for the latest
information on our COVID-19 response, including precautionary measures we
are taking for the health and safety of everyone.
Thank you for your continuing support and let us know how we can be
helpful.
Sincerely,
Jon Pertchik
CEO, TravelCenters of America