| As a valued customer we want to inform you that our loyalty system will undergo scheduled maintenance tomorrow night, November 14 at 11:30pm EST.
The maintenance window is scheduled to begin on
Saturday, November 14 at 11:30pm EST,
and complete by Sunday, November 15 at 8:00am EST.
During this time, the Pilot Flying J app, driver kiosk and loyalty portal will be unavailable. Drivers and guests will be unable to redeem in-app offers, earn or redeem points, or purchase a shower with credits or points. To reserve a free shower during this scheduled outage, please visit the cashier and present your loyalty card. Once the maintenance update is complete on Sunday morning, we will retroactively award your loyalty earnings, credits and purchase history.
We sincerely apologize for any inconvenience this may cause while we work to maintain our system to better serve you.
Please reach out to guest services at 1-877-866-7378 for more details or assistance. |