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Dear fleet customer:

Love’s diesel supply chain began to level out over the weekend. You can see below that Love’s currently has only one diesel interruption across more than 550 locations. This is a testament to Love’s drivers and behind-the-scenes employees. While there is a more positive outlook for diesel supply this week, that outlook, along with pricing, could remain fluid.

The following Love’s location is experiencing intermittent fuel interruptions. Please check loves.com/fuelupdates for more frequent updates throughout the day.

Temporary Diesel Outages (time stamped 11:45 a.m. Eastern)

  • Virginia
    • Love’s 613 in Meadowview

Thank you,

Love’s Fleet Sales Team
Love’s Travel Stops & Country Stores

Update on the Colonial Pipeline Outage

Updated May 17, 2021 at 9:30 a.m.

To our Valued Customers:

The majority of our travel centers are stocked with fuel at this time. Due to the ongoing Colonial Pipeline situation and increased demand across the Southeast, the below locations are experiencing outages. Please check the myRewards Plus app or our website for alternate nearby locations. Our fuel drivers and logistics team are doing everything they can to keep resupplying fuel to these affected regions.

We will continue to provide updates on supply availability at our locations.

Store Operations & Supply Conditions:

All locations are open.

No Diesel:

  • Flying J #713, Latta, SC
  • Pilot #6990, Kenly, NC
  • Mr. Fuel #72, Savannah, GA
  • Pilot #6996, Warsaw, NC

Best,

Ethon

 

    Ethon Stanford
    VP, National Accounts
    [email protected]
    cell: (615) 202-7172 | office: (865) 474-2827
    efax: (865) 297-9566
    5508 Lonas Drive / Knoxville, TN 37909
    Facebook | Twitter | Instagram
    Pilot Company’s COVID-19 Response Details

 

CONFIDENTIAL

Updated May 16, 2021 at 8:15 am CT

Due to the Colonial Pipeline shutdown, select Love’s locations are experiencing intermittent diesel and gasoline outages. Love’s and its teams are working diligently to minimize outages to only a few hours. If extended diesel outages occur, Love’s will note which locations are affected on this page.

 

Because the Federal Motor Carrier Safety Administration (FMCSA) issued a regional emergency declaration to waive the hours-of-service (HOS) requirements for drivers hauling fuel, Love’s continues to leverage its Gemini Motor Transport fleet to increase delivery opportunities from other regions.

 

This webpage will be updated at 8 a.m., 12 p.m. and 5 p.m. Central.

Locations with temporary fuel outages:

Locations at-risk of fuel outages:

May 16, 2021 10:00AM ET

To our Valued Customers:

As the pipeline returns to normal operations and supply availability increases, we are focused on resupplying diesel as quickly as possible to our impacted locations.

Our team will keep doing everything we can to support your fleet and we will continue to update you on changes to diesel supply availability.

For more frequent updates, please check our website.

Store Operations & Supply Conditions:
All locations are open.

The below locations are currently experiencing a diesel outage. Please direct your drivers to the list of alternate locations that have fuel available.

Current Outage Alternate Nearby Locations
Store # Brand City State Store# Brand City State
62 Pilot Florence SC 337 Pilot Florence SC
64 Mr. Fuel Summerville SC 1068 Flying J Summerville SC
72 Mr. Fuel Savannah GA 71 Pilot Wentworth GA
713 Flying J Latta SC 337 Pilot Florence SC
6990 Pilot Kenly NC 683 Flying J Kenly NC

LOVES’ FUEL OUTAGES

Due to the Colonial Pipeline shutdown, select Love’s locations are experiencing intermittent diesel and gasoline outages. Love’s and its teams are working diligently to minimize outages to only a few hours. If extended diesel outages occur, Love’s will note which locations are affected on this page.

Because the Federal Motor Carrier Safety Administration (FMCSA) issued a regional emergency declaration to waive the hours-of-service (HOS) requirements for drivers hauling fuel, Love’s continues to leverage its Gemini Motor Transport fleet to increase delivery opportunities from other regions.

 

The Loves’ webpage will be updated at 8 a.m., 12 p.m. and 5 p.m. Central.

Locations with temporary fuel outages:

Locations at-risk of fuel outages:

Market Close: May 14 Up

Fueling Strategy: Please keep tanks topped IF you’re heading into the Colonial Pipeline services area. If your moving away from this area please partial fill ONLY due to Saturday prices will drop 7 cents, Sunday look for prices to go back UP 4 Cents – Be Safe Today!
NYMEX Crude    $  65.37 UP $1.5500
NYMEX ULSD     $2.0362 UP $0.0362
NYMEX Gas       $2.1610 UP $0.0211
NEWS
The recent rasomware attack on Colonial Pipeline was an all too familiar story to businesses across the United States. The pipeline, which supplies fuel to some 50 million people from the Gulf Coast up through the entire East Coast, was closed last Friday as a precautionary measure after a ransomware attack. The company and the U.S. government continue to investigate the extent of the impact.

Over the past few months, ransomware attacks have not only hit businesses of all sizes, but also hospitals in New York, Nebraska, Oregon, and Michigan, among multiple other states. Police and sheriffs’ offices, schools, and local governments, from Atlanta to Baltimore to Fisher County, Texas, have suffered a similar fate. A recent report from the Ransomware Task Force, a group of 60 cyber security experts from industry and government, sheds light on both the alarming increase in the frequency of these attacks and the ransom size they demanded.

In 2020, it estimates $350 million in ransom was paid to attackers – a more than 300 percent increase over the previous year – with an average payment of over $300,000. According to a 2021 report, the greatest number of victims in 2020 by industry were in manufacturing, professional and legal services, and construction. Healthcare, manufacturing, and education businesses experienced significant increases. Attacks against industry sectors, including aerospace, also appear to be on the rise. Often, organizations hit by ransomware face a very difficult choice: either pay a ransom and fuel a criminal market or refuse to pay and hope their computer systems can be restored. If businesses decide to pay the ransom to quickly resume operations, the price can put their business on the brink of bankruptcy. Moreover, there is no guarantee their systems will be restored. Businesses may also lose access to their proprietary information, including intellectual property and client and employee data, in addition to suffering reputable costs.

Protecting the American people and companies against ransomware must be one of our top priorities as a nation. We can no longer look the other way and we cannot treat ransomware as simply a nuisance. This latest attack should serve as a clarion call for organizations across the country to shore up their cyber defenses and get ahead of future threats. Ransomware – like most cyber-attacks – exploits the weakest link. Small businesses are particularly vulnerable because many of them are financially fragile and do not have the necessary resources to install cyber security software, ensure constant technology monitoring, provide employee training, and hire full-time information technology experts. It’s no surprise that small businesses comprise half to three-quarters of all ransomware victims. And when these businesses do become targets, it can have devastating and permanent impacts, forcing some to close their doors permanently.

In short, organizations in every sector and of every size need to take this threat seriously and take steps today to protect themselves. By the time you’re dealing with an attack, it’s too late for proactive measures. The good news is that you don’t have to do it alone and there are affordable solutions for every budget. That is why the Departments of Homeland Security and Commerce are working together to help businesses both prevent and respond to ransomware attacks. A few simple but critical steps can go a long way to protect against this category of malicious cyber activity, and our two departments are committed to working together with businesses and their CEOs.

The Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA) is well-positioned to help organizations take preventive measures to increase resilience before an attack occurs. CISA recently launched its “Reduce the Risk of Ransonware Campaign” with free, public guidance and resources to help organizations prepare for these attacks and evaluate the strength of their company’s cyber posture.

CISA’s website also points to the practical guidance offered by Department of Commerce’s National Institute of Standards and Technology (NIST), leveraging its deep economic and technical expertise. The National Cyber Investigative Joint Task Force has also provided a guide on how to respond after a ransomware attack has occurred.

Increasing basic cybersecurity hygiene to prevent ransomware is important, but it’s only part of the solution. The Biden-Harris Administration is coordinating a whole-of-government strategy to increase resilience, disrupt, and investigate ransomware networks, and hold perpetrators accountable. However, the federal government cannot combat ransomware alone. Prevention, disruption, and prosecution require collaboration across every level of government and the private sector – both domestically and internationally. Our Departments will continue to advocate for a comprehensive approach to tackling ransomware to keep our communities safe. The demands of meeting pernicious ransomware attacks require nothing less.

In the coming weeks, we will increase our Departments’ respective collaboration with the private sector and explore new initiatives designed to support businesses, healthcare systems, and local governments. These public-private partnerships will continue to protect our businesses, our economy, and our national security.

Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” 

May 14, 2021 11:30 AM ET

To our Valued Customers:

As the pipeline returns to normal operations and supply availability increases, we are focused on resupplying diesel as quickly as possible to our impacted locations.

Our team will keep doing everything we can to support your fleet and we will continue to update you on changes to diesel supply availability.

For more frequent updates, please check our website.

Store Operations & Supply Conditions:

All locations are open.

The below locations are currently experiencing a diesel outage. Please direct your drivers to the list of alternate locations that have fuel available.

Current Outage Alternate Nearby Locations
Store # Brand City State Store# Brand City State
62 Pilot Florence SC 337 Pilot Florence SC
72 Mr. Fuel Savannah GA 71 Pilot Wentworth GA
312 Pilot Tallapoosa GA 417 Pilot Temple GA
346 Pilot Lugoff SC 4581 Pilot Bishopville SC
374 Pilot Marianna FL 603 Flying J Dothan AL
425 Pilot Midway FL
398 Pilot Vienna GA 416 Pilot Cordele GA
623 Flying J Quincy FL 425 Pilot Midway FL
634 Flying J Temple GA 417 Pilot Temple GA
713 Flying J Latta SC 337 Pilot Florence SC
4557 Pilot Carnesville GA 628 Flying J Carnesville GA
4567 Pilot Rock Hill SC 714 Flying J Rock Hill SC

We appreciate the opportunity to serve you and thank you for your patience during this time.

Sincerely,

David Hughes
Senior Vice President of Sales

Loves’ Outages Update

Dear fleet customer:

Colonial Pipeline officials announced yesterday evening that product delivery has commenced to all of the company’s markets. Please expect the situation to linger into at least next week and remain fluid. The good news: The number of Love’s locations with outages has decreased from Wednesday’s high.

The following Love’s locations are experiencing intermittent fuel interruptions. Please check loves.com/fuelupdates for more frequent updates throughout the day between these emails.

Temporary Diesel Outages (time stamped 10:30 a.m. Eastern)

  • Alabama
    • Love’s 580 in Tuscumbia
  • Georgia
    • Love’s 781 in Madison
  • South Carolina
    • Love’s 751 in Elgin

Thank you,

Love’s Fleet Sales Team
Dear fleet customer:

The Colonial Pipeline is now fully operational, but market improvements continue to be slow-moving. Love’s and its employees are seeing long wait times at the racks and higher prices in the Southeast. The company is leveraging its resources to lessen the strain on the fuel supply chain for your drivers.

The following Love’s locations are experiencing intermittent fuel interruptions. Please check loves.com/fuelupdates for more frequent updates throughout the day between these emails.

Temporary Diesel Outages (time stamped 5:30 p.m. Eastern)

  • Alabama
    • Love’s 566 in Ozark
  • Florida
    • Love’s 453 in Cottondale
  • Georgia
    • Love’s 735 in Calhoun
    • Love’s 801 in Cordele
  • Mississippi
    • Love’s 208 in Canton
  • Tennessee
    • Love’s 364 in Charleston

Thank you,

Love’s Fleet Sales Team
Fueling Strategy: Please keep tanks topped tonight – we’ll maintain this strategy today and revise once we see supplies hit the truck stops via the Colonial Pipeline service area – If you’re heading towards the the Colonial service area PLEASE go in completely full of fuel – Be Safe
NYMEX Crude    $ 63.74  DN $2.3200
NYMEX ULSD     $2.0009 DN $0.0686
NYMEX Gas       $2.0953 DN $0.0657
NEWS
Oil prices fell more than 2% on Thursday as India’s coronavirus crisis deepened and a key U.S. pipeline resumed operations, halting a rally that had lifted crude to an eight-week high after the IEA and OPEC forecast a rebound in global demand later in the year. Brent Crude was 3.36%, or $2.33, at $66.99 per barrel, after rising 1% on Wednesday. WTI Crude slid $2.32, or 3.5%, to $63.74 a barrel, having risen 1.2% in the previous session. If those losses are sustained, both contracts would mark their biggest daily drops in percentage terms since early April.

In a bearish signal for oil demand, a variant of the coronavirus has swept through the countryside in India, the world’s third-biggest importer of crude. Medical professionals have not been able to say when new infections will plateau and other countries are alarmed over the transmissibility of the variant that is now spreading worldwide. “Concerns are growing that the untamed spread of the coronavirus in India and in Southeast Asia will dent oil demand,” PVM analysts said in a note. “Its impact, however, is expected to be relatively brief and the second half of the year will see the healthy revival of oil demand growth.”

Meanwhile, fuel shortages worsened in the southeastern United States, six days after the shutdown of the Colonial Pipeline, the largest U.S. fuel pipeline network, following a ransomware attack. The pipeline began to slowly restart on Wednesday and Colonial, which pumps more than 2.5 million barrels per day of fuel, said it hoped to get a large portion of the network operating by the end of the week. “While the disruption is meaningful for local retail markets, its impact is still likely to be transient as there is no physical damage to the pipeline,” Goldman Sachs analysts said.

The dollar also strengthened compared with a basket of other currencies, making oil more expensive for holders of other currencies.

Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” 

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