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Market Close: June 23 Up

Fueling StrategyPlease fuel as needed today/tonight but plan on Thursday jump of 2.5 cents  – Be Safe
NYMEX Crude    $ 73.08 UP $.2300
NYMEX ULSD     $2.1584 UP $.0084
NYMEX Gas       $2.2669 UP $.0426
NEWS

Oil pared gains with technical indicators showing the commodity is overbought, while traders assessed depleting U.S. stockpiles. Futures in New York closed 0.3% higher on Wednesday with West Texas Intermediate’s 14-day Relative Strength Index clinging near 70, a level that signals oil is due for a pullback. Meanwhile, a U.S. government report earlier showed crude supplies, gasoline inventories and stockpiles at the nation’s largest storage hub at Cushing, Oklahoma, all tumbled last week, reinforcing the expectation of limited supply during the summer driving season.

Supply declines in the U.S. are the latest sign of a tightening global crude market as fuel demand bounces back from the pandemic. Stalled nuclear talks have also deferred the prospect of renewed Iranian supplies, keeping benchmark crude prices supported. However, OPEC+ is scheduled to meet next week to discuss its production policy for August and beyond, and some nations, most notably Russia, are considering backing an increase in output. “We’re at lofty levels and priced for bullish perfection,” said John Kilduff, a partner at Again Capital LLC. “Chatter about increasing output are going to tear away some of the gains.”

Saudi Arabia’s Energy Minister said the OPEC+ alliance has a role in “taming and containing” inflationary pressures. Prince Abdulaziz said the group should remain cautious because the oil market wasn’t out of the “doldrums” created by the coronavirus pandemic. Investors are also watching the spread of the delta variant in the U.S. and Europe, which could hamper a further recovery. The growing threat of the variant prompted a fresh warning on Wednesday from Europe’s disease prevention agency to speed up vaccinations and not rush reopening. “Those are the big concerns: the delta variant causing new lockdowns, progress on Iranian sanctions and Saudi Arabia or Russia increasing production levels,” said Phil Streible, chief market strategist at Blue Line Futures LLC in Chicago.

Meanwhile, in the U.S., the Energy Information Administration report also showed crude production ticked lower last week. The U.S. shale patch, which has held output steady in the face of rising crude prices, is gearing up for a global supply shortage in the next few years, according to a survey of executives and company owners by the Federal Reserve Bank of Dallas.

Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” 
Fueling Strategy: Tonight before 23:00 CST p lease top your tank, Wednesday prices will go UP 3.5 cents then Thursday prices will continue UP 2.5 cents  – Be Safe
NYMEX Crude    $ 73.60 DN $.6000
NYMEX ULSD     $2.1510 UP $.0242
NYMEX Gas       $2.2243 UP $.0274
NEWS

Oil slid with reports that Russia and other OPEC+ nations are considering raising production in the wake of a tightly-supplied global crude market. Futures in New York fell 0.8% on Tuesday and Brent crude also declined after crossing $75 a barrel in Asia’s trading hours.

While price indicators and inventory data show a pattern of demand outstripping supply, there are concerns that OPEC+ will boost output. The producer coalition will meet next week and Russia — which jointly leads the alliance with Saudi Arabia — was reported to consider proposing the group increase supply in August. “Just the rumors that OPEC+ will consider adding additional production is enough to pull us back from the $75 mark,” said Gary Cunningham, director of market research at Tradition Energy.

Global progress in Covid-19 vaccination campaigns has underpinned a robust consumption recovery in the U.S., China and Europe, boosting crude prices. The market will remain tight through the summer, according to Goldman Sachs Group Inc.’s Jeff Currie. Market gauges are further corroborating that view, with one time spread for West Texas Intermediate expanding to the widest backwardation in seven years on Monday.

OPEC and its partners have maintained discipline toward restoring shuttered supplies during the pandemic. The roaring comeback in demand is now testing the patience of group members, who will gather on July 1 to weigh another hike. “This everyone-gets-along story is going to end as people battle for market share,” said Edward Moya, senior market analyst at Oanda Corp.

In the U.S., crude stockpiles are seen falling 3.5 million barrels last week, according to a Bloomberg survey of analysts. The industry-funded American Petroleum Institute will release its inventory data later Tuesday, while the U.S. government’s report is due Wednesday.

The global supply deficit and further spikes in oil prices could loosen the lid that the U.S. shale industry has kept on their production and Saudi Arabia will want to avoid giving producers a reason to bring wells online, according to Tariq Zahir, managing member of the global macro program at Tyche Capital Advisors LLC. “They don’t want to see shale come back quickly.”

Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”

Market Close: June 21 Up

Fueling Strategy: Please fuel as needed tonight, Tuesday keep your tanks topped and before 23:00 CST re-top your tanks – Be Safe
NYMEX Crude    $ 73.66 UP $2.0200
NYMEX ULSD     $2.1268 UP $0.0336
NYMEX Gas       $2.1969 UP $0.0286
NEWS

Oil jumped by the most in a month amid a weaker dollar and as key timespreads surged with expectations for further supply declines at the biggest storage hub in the U.S. Futures in New York climbed 2.8% on Monday to the highest since 2018 and its global counterpart Brent neared the key, psychological $75-a-barrel mark. U.S. equities rose and the dollar dipped, boosting the appeal of commodities priced in the currency. Investors are watching commentary from Federal Reserve officials this week after St. Louis’s James Bullard said interest rates may need to rise in 2022.

U.S. oil timespreads strengthened, indicating a tighter market. West Texas Intermediate crude’s prompt spread — a gauge of market health — moved into the deepest backwardation structure since 2018. Spreads further along the curve rallied to the strongest in about seven years. Data-provider Genscape Inc. reported a 2.6 million-barrel-drop in stockpiles at Cushing, Oklahoma, last week, according to people with knowledge of the report. Inventories at the hub are already at the lowest since March 2020. “The stars have aligned here in favor of the bulls in a big way,” said John Kilduff, a partner at Again Capital LLC.

U.S. crude futures are up more than 10% so far this month as major economies emerge from restrictions and lock downs after the rollout of Covid-19 vaccinations. Consumption has rebounded, especially in the U.S., Europe and parts of Asia. By August, global oil demand may exceed the record 100.8 million barrels a day reached in August 2019 due to pent-up demand for leisure activities, according to Citigroup Inc. Meanwhile, Bank of America Corp said futures may hit $100 a barrel next year. “With continued expectations of fairly significant rebound in demand in the second half and a very well-disciplined OPEC+, it looks like, at least for the time being, we’re probably going to get more tightness,” said Bart Melek, head of commodity strategy at TD Securities.

Beyond WTI’s prompt spread, other calendar spreads rallied, signaling longer-term strength. WTI’s September contract traded more than $1 above its October contract, the deepest backwardation — where near-dated prices are more expensive than later-dated ones — since 2014. Traders are also watching the status of discussions between Iran and other nations. So far, nuclear talks have been inconclusive between world powers and Iran — which has elected a new hardline president — allaying prospects for a swift revival of the Islamic Republic’s crude exports.

Diplomats adjourned a sixth round of meetings with significant gaps remaining to mend the Iranian nuclear accord, the third time since talks began in April that negotiators have missed self-imposed deadlines to rejuvenate the agreement. Ebrahim Raisi, the president-elect, also ruled out a meeting with U.S. President Joe Biden.

The failure to clinch a deal puts additional pressure on other members of the OPEC+ coalition, which meets next week to consider restoring more oil output.

Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” 

Market Close: June 18 Up

Fueling Strategy: Please fuel as needed today, tonight partial fill only due to Saturday prices will fall 4 cents. Sunday prices will jump UP 3 cents – Be Safe 
NYMEX Crude    $  71.64 UP $.6000
NYMEX ULSD     $2.0932 UP $.0264
NYMEX Gas       $2.1683 UP $.0341
Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” 

Market Close: June 17 Down

Fueling Strategy: Please fuel as needed tonight but plan on Friday’s one penny drop in prices – Be Safe Today
NYMEX Crude    $ 71.04 DN $1.1100
NYMEX ULSD     $2.0668 DN $0.0366
NYMEX Gas       $2.1342 DN $0.0220
NEWS

The U.S. oil market is reaching a crunch point. Each week drivers are traveling billions of miles on interstates, just as they did in 2019, before the pandemic ravaged global oil consumption. But despite a steady ramp up in demand in recent months, wildcatters in West Texas aren’t firing up rigs like they used to, with production still down 15% from the peak last year. This dynamic is pushing U.S. crude prices higher. It’s even raising the possibility that for the first time in 5 years, West Texas Intermediate oil could get neck-to-neck with global benchmark Brent.

As little as 18 months ago, that would have been unthinkable, but the fact it’s even a peripheral view now underscores the transformation the oil market has seen during the pandemic. The move is already set to have ramifications on U.S. exports. With shale drillers not breaking their vows of capital discipline and the world’s largest economy leading the West’s reopening, U.S. refiners are clamoring to snap up more barrels domestically, rather than see them leave for export.

“It’s a function of U.S. demand accelerating out of the gate,” said Michael Tran, an analyst at RBC Capital Markets, who says that WTI has an outside shot at reaching parity to Brent, but is not his base case. “The market is realizing that WTI needs to price higher to choke off exports and incentivize imports, otherwise regional balances will become too tight by summer.

Refineries across the U.S. are running at their highest levels since before the pandemic as demand comes back with most of the economy open again. Fuel-making plants in the Midwest that most rely on Cushing, are processing crude at the highest rate since September 2019, adding further support for WTI.

Capital discipline from the shale patch coupled with more domestic demand has done a lot to whittle down inventories in Cushing, Oklahoma, the delivery point for the Nymex WTI futures contract. Seasonal stocks at Cushing are at a three-year low. The result is a growing backwardation in the U.S. oil futures market where oil for prompt delivery is more expensive than later-dated contracts. That’s prompting traders to sell their barrels now rather than hold them for later. “This is a sure sign of US crude market tightness,” said Eugene Lindell, an analyst at consultant JBC Energy GmbH.

Because of the lower output, there’s more pipeline space available currently. That’s spurred some operators to discount their transport fees to drum up business. One example is Centurion Pipeline LP and Energy Transfer LP which are asking for under $1 a barrel to move supplies on their joint system this month from Cushing to Nederland, Texas on the Gulf Coast. With cheaper pipeline costs to the region, the WTI-Brent spread doesn’t need to be as wide to sustain crude exports. The relative enthusiasm for WTI is also showing up in where traders are deploying their money. Total open interest across all WTI contracts rose above that of all Brent futures months for the first time since 2018 last month. WTI open interest is up about 15% this year, while Brent is only up 1%. There are expectations that WTI could close its gap further with Brent, but the prospect of reaching parity may be limited. For one thing, the production slowdown across America’s shale patches is seen as temporary especially given the recent price rally where Nymex futures has risen nearly 50%.

Early signs of a production comeback might already be emerging. A weekly government report showed domestic output last week rose by 200,000 barrels a day to the highest level in over a year.  “U.S. oil production will be significantly higher by the end of this year, a good 400,000 barrels a day higher, and some more next year,” Ed Morse, global head of commodities research at Citigroup said by phone.  And while that could dent the spread in the long-term, Morse says the strong levels of U.S. demand right now mean the WTI-Brent spread could tighten for a little while more yet.

Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”
Fueling Strategy: Please fill as needed today, prices are down one penny, Thursday prices will remain unchanged – Be Safe
NYMEX Crude    $ 72.15 UP $.0300
NYMEX ULSD     $2.1034 DN $.0089
NYMEX Gas       $2.1562 DN $.0143
NEWS

Oil was virtually unchanged as gains driven by diminishing crude inventories were tugged lower after Federal Reserve officials suggested they expect two interest rate increases by the end of 2023. Futures in New York rose three cents on Wednesday. Equities fell and the dollar surged, reducing the appeal of commodities priced in the currency. Earlier, oil rose as much as 1.2% after a U.S. government report showed domestic crude supplies tumbled last week and inventories at the nation’s biggest supply hub in Oklahoma dropped to the lowest since March 2020. “If you’re holding oil, you’re going to be cautious that we could see a dip here,” said Ed Moya, senior market analyst at Oanda Corp.

Brent futures traded in London are approaching the key psychological level of $75 as leading economies continue to reopen in the midst of widespread Covid-19 vaccination programs. That’s boosting the consumption outlook and driving prominent traders like Glencore Plc and Vitol Group to forecast further gains in oil. Exports of U.S. crude and fuels soared last week, the Energy Information Administration report showed. Chinese refiners recently raised activity to a record while gasoline and diesel sales in India have rebounded. Saudi Arabia issued a stark warning that an oil-price “supercycle” may be triggered by a lack of new exploration spending. “The rest of the world is finally getting better,” Moya said. “We’re seeing availability of vaccines has improved dramatically.”

However, the Energy Information Administration report showed U.S. gasoline supplies ticked higher, despite rising demand, with refineries ramping up with the summer driving season underway. Refinery utilization has improved steadily for five weeks in a row. “Some of this is protection in case we have a difficult hurricane season where we get some unforeseen disruptions,” said Moya.

Still, the market’s pricing structure continues to reflect an overall bullish tone, with near-dated prices above those further out. Brent’s prompt time spread was 80 cents a barrel in backwardation, up from 47 cents a week ago, signaling tighter supplies.

Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” 

Market Close: June 15 Up

Fueling Strategy: Please partial fill only tonight, Wednesday prices will fall one penny – Be Safe
NYMEX Crude    $ 72.12 UP $1.2400
NYMEX ULSD     $2.1123 UP $0.0007
NYMEX Gas       $2.1705 DN $0.0007
NEWS

Oil climbed as a chorus of prominent traders in the crude market said prices will continue to rise after a nearly 50% rally so far this year. Futures in New York advanced 1.8% on Tuesday to the highest level since October 2018. At the FT Commodities Global summit, Glencore Plc and Vitol Group both said they see further gains in oil. There’s even a chance crude prices could hit $100 a barrel on a lack of supply amid underinvestment in the sector, according to Trafigura CEO Jeremy Weir.

Crude futures extended gains in after-market trading after the industry-funded American Petroleum Institute reported U.S. crude stockpiles fell 8.54 million barrels last week. That would be the largest crude supply decline since January if U.S. government data confirms it on Wednesday. “Everybody’s continuing to do the math on rising demand and hesitancy among producers to dive back in and put more oil in the market,” said John Kilduff, a partner at Again Capital, LLC. “So there’s a developing structural supply-demand deficit.” Crude has soared this year in the wake of accelerating Covid-19 vaccination programs. At the FT Commodities Global summit, Glencore’s Alex Sanna said global demand should return to normal in the third quarter of next year, and crude prices may move higher on more widespread vaccinations and inflationary pressures. Vitol CEO Russell Hardy said while diesel and petrochemical demand is already at pre-Covid levels, there is a “little bit more upside” for oil prices.

Meanwhile, money continues to rotate into the commodities sector more broadly. A monthly survey of fund managers by Bank of America showed that bullish commodities bets had overtaken Bitcoin as the most crowded trade in markets.

Further along the oil futures curve, there are signs of market tightness. The difference between the nearest two WTI December contracts on Tuesday closed at more than $6 a barrel, the strongest close since September 2019, a sign traders are betting on a stronger market. In the U.S., crude stockpiles are expected to have dropped 2.5 million barrels last week, according to a Bloomberg survey. “It’s crunch time here in terms of drawing down continuously on inventories and getting us back to tightness globally,” said Kilduff. “That’s helping to grind higher.” However, domestic fuel demand has been somewhat lackluster at the start of the summer driving season. The API also reported on Tuesday U.S. gasoline supplies rose 2.85 million barrels last week. Inventories are currently sitting at the highest in three months and the gasoline crack spread, a rough measure of the profit from refining crude into fuel, is at around the lowest in more than three months.

Operators may have juiced imports of gasoline more than needed in the wake of the Colonial pipeline shutdown back in May, according to Bob Yawger, director of the futures division at Mizuho Securities. “You would think with crude oil ripping like this, it would drag the products along for the ride and it almost always does,” said Yawger. “You rarely see a disconnect this bad.”

Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” 

Market Close: June14 Down

Fueling Strategy: Please fuel as needed today/tonight – Be Safe Today
NYMEX Crude    $ 70.88 DN $.0300
NYMEX ULSD     $2.1116 DN $.0091
NYMEX Gas       $2.1712 DN $.0149
NEWS

Oil closed little changed amid broader market declines and as an extension of virus restrictions in the U.K. tempered optimism around a robust summer demand recovery in Western countries. Futures in New York ended the session less than 1% lower on Monday, erasing an earlier rally. British Prime Minister Boris Johnson is preparing to extend pandemic restrictions for up to four weeks due to a surge in the delta variant. Meanwhile, investors are also awaiting signals from the Federal Reserve about a timetable for scaling back emergency monetary stimulus that may affect the price of the dollar, and therefore, the price of crude. “The fact that the U.K. has to push back things four weeks is a little bit concerning for that whole robust finish to a strong European summer,” said Edward Moya, senior market analyst at Oanda Corp.

U.S. crude futures have surged about 8% so far this month as air travel and road traffic picks up in parts of the world like the U.S. and Europe amid an acceleration in Covid-19 vaccination programs. In the U.S., daily air travelers topped 2 million for the first time since the pandemic began. Speculators are the most bullish on the U.S. crude benchmark in about three years. However, technical indicators are showing crude oil in overbought territory, supporting a pullback. WTI’s 14-day Relative Strength Index climbed above 70 for the first time since March.

Oil futures rallied early in the session on fading prospects of a quick return of Iranian crude supply with negotiations around the 2015 nuclear deal stalled. Iran’s Deputy Foreign Minister Abbas Araghchi case doubt over the weekend on the chances of reviving the nuclear deal before national elections on June 18.  Chances of a deal that invites Iranian crude back into the market are not zero, though. On Monday, Germany’s foreign ministry spokeswoman Andrea Sasse said all delegations had “willingness and seriousness” to solve complex issues in the negotiations.

Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”
Fueling Strategy: Please keep tanks topped today/tonight, Saturday prices will go UP 1.5 cents but Sunday we’ll see prices drop 2.5 cents – Be Safe
NYMEX Crude    $ 70.91 UP $.6200
NYMEX ULSD     $2.1207 DN $.0227
NYMEX Gas       $2.1861 DN $.0261
NEWS

Oil posted its third straight weekly rise on improving demand, with the International Energy Agency warning the market will need extra supply next year. Futures in New York rose 1.9% this week, extending its rally to the highest settle since October 2018. The IEA said that OPEC and its allies will need to lift output to keep the market adequately supplied, though the agency predicted demand won’t reach pre-virus levels until late 2022. Meanwhile, road traffic in the U.S. and much of Europe is largely back to levels seen before the pandemic. “People want to get out this summer,” said Peter McNally, global head for industrials, materials and energy at Third Bridge. “With nothing budging on U.S. supply and OPEC+ keeping production restrained,” prices should continue to move higher.

Underlining the market’s strength, West Texas Intermediate’s nearest contract closed at its highest premium against the subsequent month since February. Firming in the so-called prompt spread reflects tightening supplies. While U.S. crude futures have held above the key $70-a-barrel level, traders are grappling with the prospects of Iranian supply returning to the market. Talks between the Persian Gulf nation and world powers about a 2015 nuclear deal are set to resume over the weekend. Meanwhile, there are also risks to the demand outlook in parts of Asia and Latin America as many nations continue to grapple with Covid-19 cases.

Among the more prominent moves in the oil market this week, the discount of U.S. benchmark crude futures against its global counterpart rallied to the narrowest since November. That’s driven some buyers from abroad to start shying away from Permian crudes with the narrow arbitrage making West Texas oil cargoes less attractive. The IEA said OPEC+ will need to add about 1.4 million barrels a day — less if Iran clinches a deal to remove U.S. sanctions. That would leave the group with another 5.5 million barrels a day of capacity offline, it said, though Bloomberg calculations suggest the buffer isn’t quite as high.

Separately, gasoline cracks in New York fell to the lowest since March on Friday. U.S. President Joe Biden’s administration is weighing options to give relief to U.S. oil refiners from biofuel blending mandates, Reuters reported.

Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” 

Market Close: June 10 Up

Fueling Strategy: Please fuel as needed tonight, Friday prices will drop 1/2 cents – Be Safe Today
NYMEX Crude    $ 70.29 UP $.3300
NYMEX ULSD     $2.1434 UP $.0139
NYMEX Gas       $2.2122 UP $.0097
NEWS

Oil rose to the highest settle in over two years, drawing support from higher-than-forecast U.S. inflation data and a strong demand outlook. Futures in New York rebounded from a plunge of as much as 1.8% earlier on Thursday that followed reporting of U.S. removing sanctions on a former Iranian oil official. Crude found support with U.S. consumer prices in May topping forecasts, extending a months-long buildup in inflation that is seen helping spur more interest in alternative assets like commodities to find yield. At the same time, oil’s market structure strengthened amid recovering demand and signs global supplies may be less than expected. “The outlook for oil demand is staying strong and getting stronger,” said John Kilduff, a partner at Again Capital LLC. Meanwhile, “there’s an inflation pulse rippling through the commodity sector, and crude oil is a big participant as a base hedge element against inflation.”

Prices remain over 40% higher this year. Even as the Organization of Petroleum Exporting Countries expects the global demand recovery to gather steam in the second half of the year, the spare capacity buffer of the group and its allies have is seen being less than 80% than what it is on paper. OilX analysts also flagged “several signs” in their data that oil supplies worldwide are surprising to the downside, reflecting a combination of mature field declines and maintenance that was delayed into this year. The U.S. announced it deleted sanctions on a number of people, including former managing director of the National Iranian Oil Company. “I would not read too much into Treasury’s action today to remove sanctions against an Iranian oil official,” said Hagar Chemali, a nonresident senior fellow with the Atlantic Council’s GeoEconomics Center. “The fact that no statement was made in connection with this de-listing is Treasury’s way of saying there isn’t much there there.”

In a sign of wider market strength, nearby futures contracts were outpacing the gains in subsequent months. The prompt time spread for Brent closed at its strongest level since April on Thursday, rising above 50 cents a barrel. That structure indicates tight supply in the Atlantic Basin region.

Meanwhile, a longer-term debate continues to rage about the viability of oil investments. Group of Seven leaders are discussing plans to shift the balance of car-buying away from gasoline to greener vehicles by the end of the decade. That comes just a day after Shell said it would hasten its reduction in carbon emissions.

Have a Great Day,
Loren R Bailey, President
Fuel Manager Services Inc.
“Serving the trucking industry since 1992”
Office: 479-846-2761
Cell: 479-790-5581
 
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” 

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