Loves COVID-19 Update March 23
Mar 23rd, 2020 by loren
To our most-loyal customers,
Love’s is continuing to help protect the health and safety of its employees and customers. We want you to be the first to know about some changes that will take effect at 7 a.m. local time, Monday, March 23.
- Currently, all our Love’s locations are open for customers, including Love’s Truck Care centers and Speedco locations. To further our commitment to prioritize health and safety, we are converting all self-service roller grills, the coffee and drink bars and the delis to full-service by Love’s team members at all Love’s locations. To be clear, this change means only Love’s team members will serve products like hot dogs, coffee and fountain drinks. We will, of course, continue to follow proper safety glove procedures while operating the full-service stations and, approximately every 30 minutes, trade out grill tongs and fountain nozzles with clean, sanitized replacements.
- Due to safety precautions, we’re also making changes to our food offerings and restaurant hours of operation. At locations where we have three restaurants, one of them will be closed. All other restaurants will be moving to modified business hours to allow for an overnight closing. Starting Monday, March 23, new restaurant hours will be 6 a.m. – 10 p.m. local time. Our restaurants will continue to offer take-out and drive-thru options during these new hours but not during the overnight closure.
As a reminder, we continue to take steps to support the nation’s trucking industry and to help keep our customers and employees safe.
As an essential business, we are increasing current labor hours and hiring efforts to help ensure that we have enough staffing to maintain the vigorous cleaning protocols, to which we are committed, and the now full-service deli, coffee and fountain drink stations.
- In recognition of CDC guidance, we continue to encourage you to have your drivers limit exposure to others and download the Love’s Connect app to use features like Love’s Mobile Pay, digital receipts and Mobile Shower Check In to try to minimize social interaction. Learn more about Love’s Connect atloves.com/loves-connect.
Please don’t hesitate to contact your sales representative if you have any questions or concerns.
Jon Archard
Vice President of Sales
Love’s Travel Stops & Country Stores