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WESTLAKE, OH,
MARCH 232020

COVID-19 Response

We are open and ready to serve you.

We at TA and Petro Stopping Centers are doing the best we possibly can to continue to serve you as the COVID-19 situation evolves. Thank you for your patience and support as we navigate through COVID-19 together.

Our operational directives are made relying on guidance from the Centers for Disease Control and the World Health Organization.

The following are our best current updates regarding our services and amenities:

  • All fuel lanes are open, with no fuel rationing.
  • All TA Truck Service centers are open and RoadSquad 24-Hour Roadside Assistance is available.
  • Our showers are open and you can still reserve showers through the app. Our employees continue to use the highest-quality chemicals when cleaning each shower.
  • We are following individual state mandates regarding closures of full-service restaurant dining. Some states are implementing 50% occupancy caps while others are mandating full dining room closures. Updates by state can be found below. The buffets and soup and salad bars in our Iron Skillets and Country Prides are closed, as are some of our dining rooms. Currently, carry-out at all restaurants is still available. You may order online from Iron Skillet ahead of time. Depending on the applicable government mandate, we may have to bring the food out to you. Specific information will be available at the travel center.
  • Our quick-service restaurants are open. However, you will not be permitted to eat in the dining areas due to mandates as stated above. Depending on the applicable government mandate, we may have to bring the food out to you. Specific information will be available at the travel center.
  • We are increasing our cleaning frequency and continue to use best-in-class, food-safe cleaners to disinfect and sanitize common touch points within the restaurants and travel centers. These include showers, restrooms, registers, door knobs, tables, menus, chairs, booths, counters, and all dishes, utensils and cooking surfaces.
  • We have closed our Fitness Centers and Driver Lounges until further notice.
  • For customers that usually use a TA/Petro refillable mug, we ask that you discontinue their use at this time. Please use a disposable cup; you will still qualify for the refill price: just tell the cashier that you participate in the refillable mug program.
  • Our employees have been advised to take care of themselves and be aware of best practices for preventive safety measures. This includes frequent hand washing and staying home when feeling ill.
  • All truck parking including Reserve-It remain in effect.

Thank you for continuing to allow us to serve you as we navigate through this unprecedented time together. The decisions we make are with your health and safety at top of mind. We will continue to provide updates on our COVID-19 response page.

Thank you for your continued service – we appreciate all you do to keep our economy moving.

TravelCenters of America and Petro Stopping Centers

Restaurant Regulations by State

(last updated 3/21 at 5:25 p.m.)

*Please note that Dunkin’ and Baskin-Robbins restaurants will only be doing to-go orders. There will be no dine-in options at these locations.

State

Rule

Alabama Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Arizona Black Bear Diner in Kingman is available for to-go meals only.
Eloy, Tonopah, Willcox and Holdbrook locations – Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Arkansas Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
California Dine-in areas are closed. Drive-thru, to go and delivery is allowed for restaurants deemed “essential.”
Colorado Dine-in areas are closed. Drive-thru, to go and delivery is allowed. Expires April 15.
Connecticut Dine-in areas are closed. Drive-thru, to go and delivery is allowed. Dine-in occupancy of no more than 2 recommended.
Florida Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Georgia Cartersville, Jackson locations only – Drive-thru, to-go and delivery only
Idaho Boise only – Dine-in areas closed. Drive-thru, to-go and delivery only
Illinois Dine-in areas are closed. Drive-thru, to go and delivery is allowed. People may not walk into the restaurant to pick up their orders. Food must be consumed outside of the building. Expires March 30.
Indiana Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Iowa Dine-in areas are closed. Drive-thru, to go and delivery is allowed. Expires March 31.
Kansas Restaurants may remain open but must practice social distancing.
Kentucky Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Louisiana Dine-in areas are closed. Drive-thru, to go and delivery is allowed. There is a stay-at-home order in place until April 13.
Maryland Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Massachusetts Dine-in areas are closed. Drive-thru, to go and delivery is allowed. Expires April 6.
Michigan Dine-in areas are closed. Drive-thru, to go and delivery is allowed. Expires March 30.
Minnesota Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Mississippi Restaurants remain open with local restrictions in place.
Missouri Dine-in areas are closed. Drive-thru, to go and delivery is allowed. Expires April 6.
Montana Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Nevada Dine-in areas are limited. Drive-thru, to go and delivery is allowed.
New Hampshire Dine-in areas are closed. Drive-thru, to go and delivery is allowed. Expires April 17.
New Jersey Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
New Mexico Dine-in areas are closed. Drive-thru, to go and delivery is allowed. Expires April 10.
New York Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
North Carolina Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
North Dakota Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Ohio Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Oklahoma Oklahoma City – Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Oregon Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Pennsylvania Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Rhode Island Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
South Carolina Columbia only – Maximum occupancy rate must remain under 50 percent. All booths and tables must be at least six feet apart. No more than six people can be at a table. A curfew is in place from 11 p.m. until 6 a.m.
Tennessee All bars and restaurants are closed to dine-in. Drive-thru, to-go and delivery only.
Texas Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Utah Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Virginia Maximum occupancy rate must remain under 10 total people. To go is encouraged.
Washington Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
West Virginia Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Wisconsin Maximum occupancy rate must remain under 50 percent or 50 total people. All booths and tables must be at least six feet apart.
Wyoming Dine-in areas are closed. Drive-thru, to go and delivery is allowed.
Cheyenne only – Customers may not enter restaurants. To go orders must be delivered to the guests’ cars.